Billie

Each item is handmade upon order, so please note that cancellations are only available within 24 hours after you place your order. After 24 hours, no order cancellations are permitted.

If you wish to cancel your order and be refunded, you must contact UP within 24 hours of your order at the following points of contact:  info@underpressurejewelry.com

If you are not 100% satisfied with your item(s), we want to help. You can exchange or return your UP items for store credit only within 7 days of receipt and with all original packaging.  Items must be post marked no later than 8 days after receipt.  To return an item, email info@underpressurejewelry.com.

Due to the handmade nature of each UP piece, our production/lead time is 4-5 weeks.  Additionally, domestic shipments may take up to 1 week.  But don’t worry, it will be worth the wait!  We offer free domestic shipping for all products on our website.  Products will ship via Federal Express, UPS, or DHL and will require a signature due to the value of the goods (unless you agree to assume the responsibility of having a package dropped at your home).  Unfortunately, we are not able to ship orders to P.O. Boxes or APO/FPO addresses.

Unfortunately we aren’t able to accept International Orders at this time.